Momento serio. :)

Momento serio. 🙂
Our Terms&Conditions

We are committed to a clear and honest way of doing business.

Alessia & Gabriele

Check-in and out times

Check-in: from 4 to 7 pm
Check-out: within 10 am 

**Different check-in/out times must be agreed with us

Booking confirmation

To confirm the booking we have a 30% deposit on the total of the holiday, via bank transfer..

The dates are secured as soon as we get the bank transfer.

Anyway, when you finalise the online booking, the room is blocked and kept "on hold" for you  for the following 4 days, the time for the transfer to arrive. in case we don't receive the deposit, the room will go back to "available".

For "last minutes" please send us via email the copy of the bank transfer.

Balance and extras

Balance can be paid via bank transfer few days before the check-in.

Extras (wines or bar) can be paid at check-out by card or cash.

Change of dates

If you need to change the dates of your booking there are no fees.

The new dates are upon availability and with the seasonal prices of the new dates requested.

Cancellation policy

- Cancellations communicated at least 20 days in advance of check-in: the entire deposit can be used within 18 months as a deposit on a new booking (voucher).
- cancellations with less than 20 days in advance, or in case of now-show, the deposit will be lost.

*for all cancellations: if we will manage to "re-sell" your canceled room to a new customer, you will be notified and we will be happy to give your deposit back.

Cancelled dinners

We have a Single Rate that includes half board and, having chosen to reserve the dinner service only for guests who stay overnight to ensure maximum tranquility, we cannot "discount" any dinners not enjoyed. The final balance will therefore remain that of the total communicated at the time of booking.

Early departure

In case of early departure with respect to the booked dates we will evaluate the reasons together but, given the low number of rooms we have at our agrituriso, we reserve the right to charge the nights you stayed + 3 nights in half board rate.

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