Check-in and out times

The check-in time is from 15:00 to 19:00 and the check-out time is by 10:00.

Early check-in or late check-outs are possible upon request and subject to availability.

Booking confirmation

To confirm the booking we have a 30% deposit..
Your booking is not confirmed until we received your bank transfer.
However the room you booked online will be kept "blocked" for you for the next 96 hours (4 days). After this time, in case we don't receive your bank transfer, the room will be available again.

Payment of deposit

We recommend to do it as soon as you've completed the online booking, via bank transfer.
As soon as we receive the bank transfer your booking is confirmed. You'll receive an automatic email from us. Please find our bank details below.

Balance and extras

Balance: to be paid at the arrival, preferably via online bank transfer.
Extras (wines or other): to be paid the day before departure. We accept cash or debit/credit cards.

Cancellation policy

The cancellation policy is different for:
1) reservations in "high season" (July + August + italian public holidays + Easter holidays)
2) reservations in other periods of the year, called "low season".

- Cancellations communicated at least 72 hours in low season (or at least 14 days in high season)in advance of check-in: the entire deposit can be used within 18 months as a deposit on a new booking (voucher).

- Cancellations made less than 72 hours in low season (or less than 14 days in high season)) in advance and in case of no-show,the deposit is forfeited.

In all cases of cancellation, if we manage to "resell" your canceled room to a new customer, you will be notified and we will be happy to refund your deposit..

Early departure

In case of early departure, the following will be charged:

A) in low season: the nights you benefit + one extra night (services included)

B) in high season: the nights you benefit + 3 extra nights (services included)

Cancellations in the event of force majeure events due to covid-19:

In case of inability to move by express provision of the authority (so-called lockdown) of your region or to enter our region of Umbria on the day scheduled for your check-in, or for those subject to imposed or fiduciary quarantine, the deposit paid can be translated as a voucher to be used within the next 24 months..

Date change

A change of booking dates does not involve charges or penalties. New dates are subject to availability and some dates may be closed.

Bank details

BANK ACCOUNT
NAME
Azienda Agraria Niccone

IBAN
IT65Q0200838743000105587503

BIC /Swift
UNCRITM1J38

BANK NAME
Unicredit agency of Umbertide

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