{"id":192599,"date":"2023-10-19T08:20:58","date_gmt":"2023-10-19T07:20:58","guid":{"rendered":"https:\/\/www.letortorelle.it\/terms-conditions"},"modified":"2026-04-27T07:34:34","modified_gmt":"2026-04-27T06:34:34","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.letortorelle.it\/en\/terms-conditions","title":{"rendered":"Terms&amp;Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"192599\" class=\"elementor elementor-192599 elementor-8905\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d3f1fbe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5d3f1fbe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-122db032\" data-id=\"122db032\" data-element_type=\"column\" data-settings=\"{&quot;animation_mobile&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15c3c7f4 elementor-widget elementor-widget-image\" data-id=\"15c3c7f4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"1200\" data-public-id=\"\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/res.cloudinary.com\/tortorelle\/images\/w_800,h_1200,c_scale\/f_auto,q_auto\/v1732527834\/condizioni-vendita\/condizioni-vendita.?_i=AA\" class=\"attachment-full size-full wp-post-192599 wp-image-289947\" alt=\"\" data-format=\"jpg\" data-transformations=\"f_auto,q_auto\" data-version=\"1732527834\" data-seo=\"1\" data-responsive=\"1\" srcset=\"https:\/\/res.cloudinary.com\/tortorelle\/images\/w_800,h_1200,c_scale\/f_auto,q_auto\/v1732527834\/condizioni-vendita\/condizioni-vendita.?_i=AA 800w, https:\/\/res.cloudinary.com\/tortorelle\/images\/w_732,h_1098,c_scale\/f_auto,q_auto\/v1732527834\/condizioni-vendita\/condizioni-vendita.?_i=AA 732w, https:\/\/res.cloudinary.com\/tortorelle\/images\/w_608,h_912,c_scale\/f_auto,q_auto\/v1732527834\/condizioni-vendita\/condizioni-vendita.?_i=AA 608w, https:\/\/res.cloudinary.com\/tortorelle\/images\/w_484,h_726,c_scale\/f_auto,q_auto\/v1732527834\/condizioni-vendita\/condizioni-vendita.?_i=AA 484w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-51cb3d9d\" data-id=\"51cb3d9d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d497cae elementor-widget elementor-widget-heading\" data-id=\"4d497cae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">A Serious Moment. \ud83d\ude42 \ud83d\ude42  <\/br>\nOur Terms&amp;Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c53e94 elementor-widget elementor-widget-text-editor\" data-id=\"42c53e94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>We are committed to a transparent and honest way of doing things, in all circumstances.<\/b><\/p>\n<p>Gabriele<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be21cc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be21cc2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-283ea65\" data-id=\"283ea65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b900309 elementor-widget elementor-widget-heading\" data-id=\"b900309\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Check in and outs<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab1f2bc elementor-widget elementor-widget-text-editor\" data-id=\"ab1f2bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Check-in <\/strong>time: from 4 pm to 7.30 pm<br \/><strong>Check-out <\/strong>time: within 10 am <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9219bc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9219bc4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4592b55\" data-id=\"4592b55\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cda3812 elementor-widget elementor-widget-heading\" data-id=\"cda3812\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Booking confirmation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa608a elementor-widget elementor-widget-text-editor\" data-id=\"5aa608a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To confirm the booking we ask for <strong>30% deposit of the total via bank transfer.<\/strong><\/p>\n<p>Your holiday dates dates will be guaranteed upon receipt of the bank transfer.<\/p>\n<p>By completing the online booking, <strong>the room is kept blocked in your favor for the next 4 days<\/strong>, the time for the bank transfer to arrive. After the 4 days, if the bank transfer does <strong>not<\/strong> arrive, the room will be made available again (we will email you before).<\/p>\n<p><strong>For \"last minute\" reservations please send the receipt of the bank transfer via email.<\/strong><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2dc4f7f\" data-id=\"2dc4f7f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f831a27 elementor-widget elementor-widget-heading\" data-id=\"f831a27\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Payment of Balance and Extras<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5902f05 elementor-widget elementor-widget-text-editor\" data-id=\"5902f05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The balance is due <strong>upon arrival<\/strong>, preferably by <strong>bank transfer<\/strong>.<\/p>\n<p>Eventual <strong>extras<\/strong>, such as wines, can be paid together with the balance.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d3c2f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d3c2f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-03504df\" data-id=\"03504df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8c251c elementor-widget elementor-widget-heading\" data-id=\"d8c251c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Change of dates<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edb6bd6 elementor-widget elementor-widget-text-editor\" data-id=\"edb6bd6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you need to change your holiday dates: <\/p>\n<p>- there are <strong>no charges<\/strong> if you communicate <b>at least 30 days before<\/b> the check-in date. <\/p>\n<p>- the <b>deposit will be lost <\/b>in the event of subsequent communication (but if we <b>manage to resell your room<\/b>, we will be happy to keep the entire deposit in your favor)<\/p>\n<p>The new desired dates are <strong>subject to availability<\/strong> and current pricing and must be within the same tourist season.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5da7ef0\" data-id=\"5da7ef0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-437f8d1 elementor-widget elementor-widget-heading\" data-id=\"437f8d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cancellation Policy<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b081419 elementor-widget elementor-widget-text-editor\" data-id=\"b081419\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u2013 Cancellations communicated <strong>at least 20 days before check-in<\/strong>: the entire deposit can be used within the following season on a new reservation (voucher).<br \/>\u2013 Cancellations communicated <strong>less than 20 days before check-in<\/strong>: the deposit will be forfeited.<br \/>\u2013 <strong>Last-minute cancellations <\/strong>communicated within 10 days of the arrival date: the balance of the entire holiday will be required. <\/p>\n<p><strong>*In all cases of cancellation: if we manage to \"resell\" your canceled room<\/strong>, you will be notified and we will be happy to transform the deposit paid into a voucher<\/p>\n<p>*vouchers are not valid for new bookings with arrival dates from the last Saturday of July to the last Sunday of August<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6aabf7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6aabf7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-755ca43\" data-id=\"755ca43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c2694a elementor-widget elementor-widget-heading\" data-id=\"5c2694a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cancelled Dinners<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbca6e8 elementor-widget elementor-widget-text-editor\" data-id=\"cbca6e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We have a Single Rate which includes half board and, having chosen to reserve the dinner service only for guests who stay overnight to guarantee maximum peace of mind, we cannot \"discount\" any dinners not enjoyed. The final balance will therefore remain that of the total communicated at the time of booking.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d8b9cb3\" data-id=\"d8b9cb3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2205eb4 elementor-widget elementor-widget-heading\" data-id=\"2205eb4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leaving before the check out date<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ed93d7 elementor-widget elementor-widget-text-editor\" data-id=\"7ed93d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In case of anticipated departure compared to the booked dates, we will evaluate the reasons together but, given the low number of rooms in our agriturismo, we reserve the right to charge for <strong>entire total<\/strong> of the holiday booked.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb8228f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb8228f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21bdbc3\" data-id=\"21bdbc3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca3f1aa elementor-widget elementor-widget-heading\" data-id=\"ca3f1aa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Book now:<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aed07b7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"aed07b7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-bob\" href=\"https:\/\/www.letortorelle.it\/en\/availability\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">CHECK AVAILABILITY<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Serious Moment. \ud83d\ude42 \ud83d\ude42 Our Terms&amp;Conditions We are committed to a transparent and honest way of doing things, in all circumstances. Gabriele Check in and outs Check-in time: from 4 pm to 7.30 pmCheck-out time: within 10 am Booking confirmation To confirm the booking we ask for 30% deposit of the total via bank [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":600,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_cloudinary_featured_overwrite":false,"footnotes":""},"class_list":["post-192599","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/pages\/192599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/comments?post=192599"}],"version-history":[{"count":0,"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/pages\/192599\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.letortorelle.it\/en\/wp-json\/wp\/v2\/media?parent=192599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}